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Do you offer cassettes?
Most of our products are CD only. If the product is cassette only, it is clearly stated. A few products are offered as both CDs or cassettes.
Are all your CDs new?
Yes. We do offer rare and out of print CDS but all are new and have never been played.
What is the cost of shipping?
The amount to be added to your order for shipping can be found on a chart on the Shipping Policies page.
What is your return policy?
We will gladly accept any UNOPENED product for a guaranteed refund (shipping is non-refundable) within 30 days of your receipt of the order. If you receive a damaged or defective product, return it with a description of the problem and we will reship it to you for no additional charge (for the same item only).
What is done with personal information?
Your privacy is carefully guarded at Echo Records Direct. Please see our Privacy Policies for more details.
How can I get help from a real person?
Please call us at: 1-201-395-0100. You can also FAX us at: 1-201-395-0211. Our office hours are 9:00 am to 5 pm (Eastern Time) Monday through Friday. For a rapid reply, please email us at info@echocds.com